Library holds and wishlists 
Frequently Asked Questions (FAQs)

How do I place a hold / reserve an item?

You can place a hold from the catalogue or place a hold from your wishlist in your My Library account.

How do I cancel a hold?

You can cancel a hold from your My Library account.

Can I suspend my holds requests while I am away?

Yes, you can suspend your hold while you are away by logging into My Library or calling your local LINC library. While a hold is suspended, you are temporarily removed from the queue and when you unsuspend your hold you rejoin it without losing your place.

To suspend a hold, login to My Library and click on the Manage Holds button. Next click on the Holds heading near the top of the screen. Select the tick boxes for the items you wish to suspend. Scroll down to the bottom of the page and select the Suspend Selected button under the Reactivate or Suspend Selected Holds heading. Use the calendar buttons to choose the start and end date of your holds suspension and finally click on the Suspend Selected button.

Can I check the status of my holds request?

Yes. Click on the tab for My Library and login. Your queue position and estimated wait time are under the hold details in your holds list.

Can I change the way the library notifies my holds are ready for collection?

Yes, please change your contact details through My Library.

What if I do not collect a hold that is now available at my local LINC?

Items placed on hold will be returned to the collection if they are not collected with 10 days of notification. Let your local LINC know if you are unable to collect a hold so that others can use the item.

How many holds can I place?

You can place up to 15 holds at one time. If you want to keep tabs on other items you may like to place a hold on at some point, you can add them to your wishlist.

What is a wishlist and how do I use it?

If there is something in our catalogue that you might like to look at later, you can place it on your wishlist. You can have up to 15 items on your wishlist from our library catalogue.