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Library assistance, learning support and most queries

Find your nearest location

  • to renew your library items. You can also renew items online.
  • for learning support
  • for most queries

  • people at service desk

    Need help finding information?

    Ask us for archives and heritage, general information or research support.

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    We welcome your feedback

    Please use our feedback form.

    Tim​​​ely service delivery

    We provide our services in a timely manner. You will be referred to the appropriate person with a minimum of delay. If there is a delay, you will be advised.

    • In person - We aim to give you assistance within 5 minutes of your arrival at a service point.
    • By phone - We aim to answer telephone calls within 90 seconds with the staff member's work area and name identified. Calls are switched through if staff are absent. We aim to acknowledge or respond to telephone messages by the next working day.
    • Written communication - You can expect us to acknowledge or reply to your written communications as soon as possible and at the latest within 5 working days of receipt.

    See our service commitment.

    Head Office

    91 Murray Street Hobart Tasmania 7000