Young kids at Rock and Rhyme session with parents

Strategic directions 2018-2021

LINC Tasmania is a proud part of the Department of Education (DoE), where we are working together to inspire and support all learners to succeed as connected, resilient, creative and curious thinkers.

Our day-to-day work directly contributes to the DoE strategic plan 2018-2021, and specifically to the four goals listed below:

Access, Participation and Engagement

Everyone is participating and engaged in learning and able to pursue life opportunities.

Our documentary heritage is preserved and made available for the benefit of all Tasmanians. 

Early Learning

From birth to 8 years of age, children are confident, involved learners and effective communicators.


Learners are safe, feel supported and are able to flourish, so they can engage in learning.

Our public spaces are safe and welcoming, giving people the opportunity to connect with each other and feel part of their community.

Literacy and Numeracy

Learners have the skills and confidence in Literacy and Numeracy to successfully participate in learning, life and work. 

Connecting Tasmanians to knowledge, ideas and community through our libraries and archives

LINC Tasmania continues to be a unique organisation, offering contemporary library and archive services, and preserving Tasmania’s documentary heritage for present and future generations.

Strategic Directions 2018-2021 will guide our future work, particularly as technology and changes in community expectations redefine library services globally. As we respond to local, national and international trends and feedback from our many stakeholders, we will continually review and revise it.

We are incredibly proud of Tasmania’s extensive library network and the fact that many Tasmanians value the services that enrich their lives – whether it be for recreation, learning, discovering our past, researching family history, or simply connecting with others.

The role of libraries continues to evolve, and their contribution to community cohesion cannot be underestimated. The United Nation’s 2030 Agenda for Sustainable Development recognises libraries as contributing to greater social equality, improved economic prosperity and a more sustainable environment. 

The 2030 Agenda also recognises the need to develop ‘knowledge societies’, where everyone has the opportunity to learn and engage with others. LINC Tasmania does this by providing free access to inclusive spaces, learning, information and the internet. In recognition of the growing need for all of us to effectively use technology, LINC Tasmania will focus its efforts on helping more people get online, thereby helping to create a more digitally literate Tasmania.

Our rich digital and physical heritage collections, such as our internationally recognised convict records, position LINC Tasmania as a leading cultural institution. We are committed to continuing the important work that goes into ensuring these items are preserved for future generations. 

We look forward to continuing to build a strong reputation as welcoming, contemporary and accessible to all. 

Our Purpose 

To connect Tasmanians to knowledge, ideas and community through our libraries and archives.

Our Values

Aspiration – A culture of high expectations. 

Respect – Respecting ourselves, others, our past and our environment.

Courage – Seeking opportunities and embracing challenges.

Growth – Always learning and improving.

Our Aims

1: To enable universal access and participation

We will do this by:

  • being accessible and welcoming to everyone
  • delivering services that are highly valued and supported through partnerships, promotion and advocacy
  • keeping people at the centre of our decisions, programs and services
  • making our collections easily accessible, open and well-used.

We will measure our success through:

  • the percentage of population who are LINC Tasmania members.
  • the percentage of people who are satisfied with LINC Tasmania services.
  • the access and use of our collections, specifically:
    • the number of library loans per lending item per annum
    • the percentage of the archive and heritage collection digitised 
    • the percentage of people who reported that they found what they were looking for in our collections.

2: To connect communities

We will do this by:
  • giving all Tasmanians the opportunity to engage in today’s digital world
  • developing partnerships and collaborations that benefit the individuals and communities we serve
  • engaging volunteers to play a vital role in supporting and extending our services
  • having collections that allow Tasmanians to explore their diverse social and cultural histories and interests.
We will measure our success through:
  • the level of satisfaction of people supported by programs that focus on digital inclusion
  • the level of satisfaction of people supported by partnerships developed by LINC Tasmania
  • the percentage of volunteers who feel they make a positive contribution to their community
  • the number of visits to archive and heritage pages on 

3: To champion lifelong learning

We will do this by:
  • empowering individuals to develop new skills and knowledge and value lifelong learning.
  • supporting Tasmanians to develop skills to use digital technologies and information effectively
  • playing a vital role in supporting literacy and numeracy development at every life stage
  • inspiring new ideas, creativity and connections through our programs and services.
We will measure our success through:
  • attendance in our programs and events, per capita per annum.
  • the percentage of people who report satisfaction with what they learnt through a LINC Tasmania service or program.
  • the percentage of people who feel more confident using digital technology after receiving support from LINC Tasmania staff (including volunteers), or participating in courses.

4: To strengthen organisational effectiveness

We will do this by:
  • creating a high-performing workforce that can adapt to a changing environment through continuous improvement
  • individually taking responsibility for building our skills and knowledge to improve our performance
  • being proud of what we do.
We will measure our success through:
  • the percentage of staff who report they experience overall job satisfaction
  • the percentage of staff who feel they have the skills and knowledge to deliver high-quality services to the community. 

Our 2018 Focus

  • To find ways to gather the views and input of a broader range of people to enhance our clients’ experiences.
  • To inspire people to connect to our collections in different ways.
  • To build the profile of LINC Tasmania as a major cultural icon. 
  • To build partnerships that help us support and advocate for digital inclusion.
  • To develop a workforce plan to maintain a culture of change and meet future staffing needs and skill development.
  • To equip our organisation to keep pace with the digital world.

See more about LINC Tasmania

Download LINC Tasmania Strategic Directions 2018-2021 (pdf)