We are working on our systems from 3pm Saturday until 6pm Sunday. You may not be able to use some of our online services during this time.
kids on computers

Filtered website reclassification

Filtering software is used to avoid showing inappropriate content in public places. Sometimes a website can be ​​wrongly classified. Read more about the web filtering policy. 

​To check how a website or URL has been classified, please go to the trusted source website​ and enter the websites URL.

​To change the classification of a website or URL

​1. Go to the trusted source website​, then:

  • Click on the link check single URL
  • In the drop down list, choose McAfee Web Gateway v7 (resident). 
  • Enter your URL in the second box and click check URL
  • The page will display details about the website. Follow the instructions on this page to submit URL for review.​

Reviews of the websites filtering status usually take around two working days to process.

2. If the website/URL remains blocked after 4 working days you can submit the following form. ​