Volunteer commitment


As a volunteer, you have the right to:

  • work in a healthy and safe environment
  • be interviewed and engaged in accordance with equal opportunity and anti-discrimination legislation
  • be adequately covered by insurance
  • be given accurate and truthful information about the organisation 
  • be reimbursed for out-of-pocket expenses associated directly with their volunteering activity
  • not fill a position previously held by a paid worker
  • not do the work of paid staff during industrial disputes
  • have a statement of duties and agreed working hours
  • have access to a grievance procedure
  • be provided with orientation to the organization
  • have your confidential and personal information dealt with in accordance with the principles of the Privacy Act 1988 and the Personal Information Protection Act 2004
  • be provided with sufficient training to do your work

You are expected to:

  • maintain our dignity, good reputation and standards at all times
  • treat as confidential information about individual clients or patrons, which may be accessed during your work, without the consent of the individual concerned or which is closed to public access
  • report punctually for your rostered shift or advise your supervisor as soon as possible that you are unable to attend
  • report to your co-ordinator any conflict of interest between outside employment and your volunteer work, (for example you may have a financial interest in, or be a friend of a person involved with, a company tendering or quoting for the supply of goods or services to us)
  • seek assistance from your coordinator if your assigned tasks exceed your level of experience and ask for clarification when you are unclear about your responsibilities
  • work constructively and co-operatively with paid staff and volunteers
  • act in a manner that doesn’t disturb clients, other volunteers or staff
  • adhere to any relevant security and access procedures
  • be receptive to performance appraisal, advice and feedback
  • provide notice of resignation where possible

Sign the  Volunteer commitment form (PDF)