Volunteer commitment

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As a volunteer, you have the right to:

work in a healthy and safe environment
be interviewed and engaged in accordance with equal opportunity and anti-discrimination legislation
be adequately covered by insurance
be given accurate and truthful information about the organisation
be reimbursed for out-of-pocket expenses associated directly with their volunteering activity
not fill a position previously held by a paid worker
not do the work of paid staff during industrial disputes
have a statement of duties and agreed working hours
have access to a grievance procedure
be provided with orientation to the organization
have your confidential and personal information dealt with in accordance with the principles of the Privacy Act 1988 and the Personal Information Protection Act 2004
be provided with sufficient training to do your work

You are expected to:

maintain our dignity, good reputation and standards at all times
treat as confidential information about individual clients or patrons, which may be accessed during your work, without the consent of the individual concerned or which is closed to public access
report punctually for your rostered shift or advise your supervisor as soon as possible that you are unable to attend
report to your co-ordinator any conflict of interest between outside employment and your volunteer work, (for example you may have a financial interest in, or be a friend of a person involved with, a company tendering or quoting for the supply of goods or services to us)
seek assistance from your coordinator if your assigned tasks exceed your level of experience and ask for clarification when you are unclear about your responsibilities
work constructively and co-operatively with paid staff and volunteers
act in a manner that doesn’t disturb clients, other volunteers or staff
adhere to any relevant security and access procedures
be receptive to performance appraisal, advice and feedback
provide notice of resignation where possible